Brand Marketing Coordinator
IntouchCx, Honduras

About IntouchCX

IntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term relationships with our brand partners and empowering our people to drive positive change. To learn more about us and our culture, follow the link to Our Story - https://youtu.be/GinyJ-abWJs

About the Job

IntouchCX is searching for a strategic, creative, energetic, driven brand specialist with design experience and organizational skills that thrives in a fast-paced, team-oriented environment, and strives for success and results. Does this sound like you? Read on!

The successful candidate must be passionate about all things branding, self-motivated, and prepared to work in an entrepreneurial environment. You will have the opportunity to collaborate with a diverse group of people and make a tangible contribution to one of the industry’s fastest growing, innovative contact centers. This position will work very closely with our Design, Event, and Customer teams to deliver innovative brand awareness campaigns.

Reporting to the Director of Brand amp; Customer Marketing, the Brand amp; Marketing Coordinator will support design and coordinate development of internal and external brand and marketing initiatives across multiple platforms and formats to drive engagement, conversion, retention amp; leads. This individual should possess strong organizational skills and demonstrate innovative thinking in maintaining brand consistency while pushing the boundaries to set us apart in the industry.

As Brand amp; Marketing Coordinator, You Will

• Refine and elevate brand image and design in internal presentations and communications
• Execution of event sponsorships including coordination of internal resources, deadlines, design elements and vendor management
• Collaborate with the Events team on booth design and promotional item design
• Coordinate internal stakeholders, outside suppliers, agencies, consultants, vendors, negotiations and contracts for events
• Support Events Manager and Design Team in collaborating with Campus Operations to design site visit decks, welcome slides, and additional marketing collateral
• Support coordinating prospect and client campus visits and events in conjunction with sales and operations teams, campus director and facilities.
• Support Customer Marketing with content ideation and design mapping
• Own content calendar, keeping up to date for cross functional teams
• Manage content publication on the company website
• Administrative lead for Monday.com and other cross-functional brand and communications collaboration tools
• Production administration including but not limited to: booking our speakers, video assistance, purchasing props
• Oversee all Docusign and PO (Netsuite) processing for Marketing department
• Oversee credit card receipt processing for Marketing department
• Execute against the brand annual KPIs and play an integral role in the development of Marketing’s yearly plans to achieve brand goals

Requirements

As Brand amp; Marketing Coordinator, You Have

• A Bachelor's degree in marketing or higher or equivalent combination of education and experience and training
• 2 years experience in brand marketing and event support to position and evolve brands in the marketplace according to specific organizational goals
• Strategic thinking and planning skills
• Experience handling large budgets and delivering large global initiatives
• Excellent project management skills
• Excellent interpersonal, written amp; verbal communication skills
• Ability to manage multiple work streams concurrently

By signing this application, the applicant consents to IntouchCX collecting, using and retaining his\her personal information for purposes relating to the application process and if hired, the employment relationship.

Any and all personal information collected is held in the strictest confidence and in accordance with all applicable Privacy Laws

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Job Rewards and Benefits