About IntouchCX
IntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term relationships with our brand partners and empowering our people to drive positive change. To learn more about us and our culture, follow the link to Our Story - https://youtu.be/GinyJ-abWJs
About the Job
Are you looking for an exciting new challenge? IntouchCX is looking for you!
As one of the world’s leading outsourcing companies, IntouchCX is seeking our next generation of leaders. By fostering a bold and competitive culture, we set the bar for excellence, both internally and within the BPO industry.
We’re hiring a Service Desk Analyst to encompass the day-to day knowledge management of our Service Desk. This role will be responsible for identifying, capturing and organizing information as knowledge assets for knowledge sharing. This role will also be the main point of contact for all partner incidents. Our ideal candidate is a leader with a drive to deliver extraordinary results and a fearless attitude to contribute to our culture.
As IT Service Desk Analyst, You Will
Requirements
As IT Service Desk Analyst, You Have
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