IT Technician
IntouchCx, Honduras

About IntouchCX

IntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term relationships with our brand partners and empowering our people to drive positive change. To learn more about us and our culture, follow the link to Our Story - https://youtu.be/GinyJ-abWJs

About the Job

We are looking for an Information Technology (IT) Technician and the primary responsibilities for this position include the maintenance and repair of computer hardware/software in a break/fix environment.

As IT Technician, You Will

• Install and test workstations (break/fix), fix performance issues, diagnose/replace hardware-related problems
• Ensure workstations are functional (computer hardware peripherals/components) and communicate properly on the network
• Troubleshoot/report specific line of business program issues
• Be accountable for tracking and organization of physical hardware
• Be clean and organized within the IT department
• Provide support for the IT Department with multiple projects as required

Requirements

As IT Technician, You Have

• Adaptability to learn a variety of software programs
• Strong analytical and problem solving skills

• Proven ability to manage multiple tasks and demonstrate flexibility

• Possess exceptional time management, organizational and prioritization skills to complete work in a timely manner
• Ability to work a variety of shifts, including days, evenings, and holidays
• Ability to lift 50LBs

By signing this application, the applicant consents to IntouchCX collecting, using and retaining his\her personal information for purposes relating to the application process and if hired, the employment relationship.

Any and all personal information collected is held in the strictest confidence and in accordance with all applicable Privacy Laws.

Job Rewards and Benefits